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Wells Fargo Bank, National Association

ROA: Strong

Sioux Falls, SD | Charter: N | Holding Company: WELLS FARGO&COMPANY

Established: 1870-01-01

Total Assets

$1.82T

Total Deposits

$1.48T

Net Income

$24.64B

Branches

4,174

FDIC data last updated: April 2, 2026

Overview

Wells Fargo Bank is one of the largest banks in the United States, headquartered in Sioux Falls, SD. With $1.82T in total assets, Wells Fargo Bank holds a notable position in the U.S. banking landscape (Source: FDIC BankFind). The institution operates under a N charter. It is part of the WELLS FARGO&COMPANY holding company.

Wells Fargo Bank holds approximately $1.48T in total deposits (Source: FDIC BankFind). The bank operates 4,174 branches, providing broad access for customers who prefer in-person banking. Established 1870-01-01, the institution has a track record in the banking industry.

This profile uses publicly available government data to present a factual overview. It does not constitute an endorsement or recommendation of this institution. Consumers may wish to consider factors such as account fees, digital banking features, and customer service when evaluating any bank.

Financial Health Analysis

Return on Assets (ROA)

1.41%

National avg: 1.21%

Return on Equity (ROE)

14.45%

National avg: 11.47%

FDIC Insured

Yes

Up to $250,000 per depositor

Wells Fargo Bank reports a Return on Assets (ROA) of 1.41%, which is near or above the national average of 1.21%, which typically suggests adequate profitability (Source: FDIC BankFind). In practical terms, an ROA of 1.41% means that for every $100 in assets, the bank generates approximately $1.41 in profit.

The bank's Return on Equity (ROE) is 14.45%, which is near or above the national average of 11.47%, suggesting adequate returns for shareholders (Source: FDIC BankFind). ROE measures how effectively a bank uses shareholder equity to generate profit.

Wells Fargo Bank reported positive net income of $24.64B in the most recent reporting period (Source: FDIC BankFind). Net income reflects overall profitability after all expenses, taxes, and provisions.

Past financial performance does not guarantee future stability or profitability. These metrics reflect a single reporting period and may vary from quarter to quarter. Consult a licensed financial professional before making banking decisions based on financial data.

Wells Fargo Bank vs. national average

Return on Assets (ROA)Above average
Wells Fargo Bank
1.41%
Nat'l avg
1.21%
Return on Equity (ROE)Above average
Wells Fargo Bank
14.45%
Nat'l avg
11.47%
Timely Response RateBelow average
Wells Fargo Bank
97.70%
Nat'l avg
99.20%

National averages calculated from all active FDIC-insured banks.

Customer Experience

Total Complaints

164,134

Timely Response Rate

97.7%

Complaint Breakdown by Category

Managing an account25,755 (15.7%)
Loan modification,collection,foreclosure17,355 (10.6%)
Incorrect information on your report8,919 (5.4%)
Loan servicing, payments, escrow account8,032 (4.9%)
Trouble during payment process7,288 (4.4%)

Source: CFPB Consumer Complaint Database

Wells Fargo Bank received approximately 110.6 complaints per $1B in deposits, which is near the estimated national average of approximately 93.2 per $1B (Source: CFPB Consumer Complaint Database, FDIC BankFind). Complaint volume alone does not indicate service quality. Larger banks naturally receive more complaints due to higher customer counts.

97.7% of complaints received a timely response, which is below the industry average of approximately 99% (Source: CFPB Consumer Complaint Database). A higher timely response rate generally suggests the institution addresses consumer concerns within expected timeframes.

The most common complaint categories for Wells Fargo Bank are: Managing an account, Loan modification,collection,foreclosure, Incorrect information on your report (Source: CFPB Consumer Complaint Database). These categories are common across most large financial institutions and may reflect the breadth of products offered rather than specific service failures.

The CFPB recommends comparing fees, interest rates, and access across multiple institutions before opening an account. Complaint data provides one perspective on consumer experience but does not capture the full picture of a bank's service quality.

Branch and Access

Wells Fargo Bank operates 4,174 branches, providing a nationwide presence that may appeal to customers who prefer in-person banking (Source: FDIC BankFind). A large branch network generally offers convenience for deposits, withdrawals, and face-to-face consultations, though digital banking tools may reduce the need for branch visits.

The bank is headquartered in Sioux Falls, SD. Consumers considering this institution may want to verify branch locations near their home or workplace, as headquarter location does not always indicate where branches are concentrated.

Branch access is one factor in choosing a bank. Consumers who primarily use mobile and online banking may prioritize digital features and rates over physical branch proximity.

View banks in SD

How Wells Fargo Bank compares to similar-sized banks

BankAssets
Wells Fargo Bank$1.82T
Bank of America$2.64T
Citibank$1.84T

Compare Wells Fargo Bank

View all comparisons

Data Sources

FDIC BankFind: Financial data including total assets, deposits, net income, ROA, and ROE for all FDIC-insured institutions. https://banks.data.fdic.gov/

CFPB Consumer Complaint Database: Consumer complaint data by institution, including complaint volumes, response rates, and top issue categories. https://www.consumerfinance.gov/data-research/consumer-complaints/

Federal Reserve Economic Data (FRED): Interest rate benchmarks including the Federal Funds Rate, Treasury yields, and national savings rate averages. https://fred.stlouisfed.org/

BankRanked is not a bank, credit union, or financial advisor. This content is for educational purposes only and does not constitute financial advice. All data is sourced from publicly available government databases (FDIC, NCUA, CFPB, FRED). Consult a licensed financial professional before making banking decisions.