BankRankedCitizens Bank, National Association
ROA: AdequateProvidence, RI | Charter: N | Holding Company: CITIZENS FINANCIAL GROUP INC
Established: 2005-05-13
Total Assets
$225.86B
Total Deposits
$186.28B
Net Income
$1.92B
Branches
989
FDIC data last updated: April 2, 2026
Overview
Citizens Bank is a large regional bank, headquartered in Providence, RI. With $225.86B in total assets, Citizens Bank holds a notable position in the U.S. banking landscape (Source: FDIC BankFind). The institution operates under a N charter. It is part of the CITIZENS FINANCIAL GROUP INC holding company.
Citizens Bank holds approximately $186.28B in total deposits (Source: FDIC BankFind). With 989 branches, the bank maintains a moderate physical presence. Established 2005-05-13, the institution has a track record in the banking industry.
This profile uses publicly available government data to present a factual overview. It does not constitute an endorsement or recommendation of this institution. Consumers may wish to consider factors such as account fees, digital banking features, and customer service when evaluating any bank.
Financial Health Analysis
Return on Assets (ROA)
0.87%
National avg: 1.21%
Return on Equity (ROE)
7.45%
National avg: 11.47%
FDIC Insured
Yes
Up to $250,000 per depositor
Citizens Bank reports a Return on Assets (ROA) of 0.87%, which is below the national average of 1.21%, which may indicate lower profitability relative to assets (Source: FDIC BankFind). In practical terms, an ROA of 0.87% means that for every $100 in assets, the bank generates approximately $0.87 in profit.
The bank's Return on Equity (ROE) is 7.45%, which is below the national average of 11.47%, which may indicate lower efficiency in generating shareholder returns (Source: FDIC BankFind). ROE measures how effectively a bank uses shareholder equity to generate profit.
Citizens Bank reported positive net income of $1.92B in the most recent reporting period (Source: FDIC BankFind). Net income reflects overall profitability after all expenses, taxes, and provisions.
Past financial performance does not guarantee future stability or profitability. These metrics reflect a single reporting period and may vary from quarter to quarter. Consult a licensed financial professional before making banking decisions based on financial data.
Citizens Bank vs. national average
National averages calculated from all active FDIC-insured banks.
Customer Experience
CFPB complaint data is not available for Citizens Bank. This is common for smaller community banks and does not indicate a problem. The CFPB Consumer Complaint Database primarily tracks complaints for larger financial institutions that serve a high volume of consumers.
Branch and Access
With 989 branches, Citizens Bank maintains a substantial physical presence across multiple markets (Source: FDIC BankFind). Customers who value in-person banking may find this network convenient, though coverage varies by region.
The bank is headquartered in Providence, RI. Consumers considering this institution may want to verify branch locations near their home or workplace, as headquarter location does not always indicate where branches are concentrated.
Branch access is one factor in choosing a bank. Consumers who primarily use mobile and online banking may prioritize digital features and rates over physical branch proximity.
View banks in RIHow Citizens Bank compares to similar-sized banks
| Bank | Assets |
|---|---|
| Citizens Bank | $225.86B |
| The Bank of New York Mellon | $381.00B |
| State Street Bank and Trust Company | $360.68B |
| TD Bank | $346.19B |
| Morgan Stanley Private Bank | $254.71B |
Data Sources
FDIC BankFind: Financial data including total assets, deposits, net income, ROA, and ROE for all FDIC-insured institutions. https://banks.data.fdic.gov/
CFPB Consumer Complaint Database: Consumer complaint data by institution, including complaint volumes, response rates, and top issue categories. https://www.consumerfinance.gov/data-research/consumer-complaints/
Federal Reserve Economic Data (FRED): Interest rate benchmarks including the Federal Funds Rate, Treasury yields, and national savings rate averages. https://fred.stlouisfed.org/
BankRanked is not a bank, credit union, or financial advisor. This content is for educational purposes only and does not constitute financial advice. All data is sourced from publicly available government databases (FDIC, NCUA, CFPB, FRED). Consult a licensed financial professional before making banking decisions.